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Quality Management - ISMQ
Content
Four subject areas
Taught courses in the ISMQ programme are based on 4 subject areas:
- Basic principles of quality
- Management and communication
- Excellence strategies
- Specific subjects according to the options
These subject areas are grouped into modules or teaching units; whatever option students choose they must complete 15 modules.
For the subject area "Specific subjects according to the options", the number of hours for courses in the same module can vary according to the option.
All the taught courses on the programme can also be provided, suitably adapted or developed, as in-company training sessions.
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Courses |
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Full year |
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MOP 30.048 |
Processus et pilotage |
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GRH 30.012 |
Méthodes de Résolution de Problèmes et Outils du Management de la Qualité |
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GRH 30.013 |
Prestations orales et maîtrise des écrits |
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GRH 30.014 |
Management et communication d'entreprise |
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GRH 30.015 |
Conflits et changement |
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GRH 30.016 |
Développement personnel et communication |
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GRH 30.017 |
Management des organisations et responsabilités |
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MOP 30.050 |
Systèmes de Management Intégrés |
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MOP 30.051 |
Systèmes et grands projets |
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GRH 30.018 |
Responsabilité Sociétale et management |
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PRO 30.013 |
Qualité en santé et Certification HAS |
|
PRO 30.014 |
Qualité en médico-social et évaluation |
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Semester 1 |
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MOP 30.053 |
Référentiels qualité et audit |
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PRO 30.011 |
Contextes sanitaire, social et médico-social |
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Semester 2 |
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MOP 30.052 |
Risques et prévention |
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MOP 30.049 |
Excellence et développement durable |
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MQT 30.004 |
Ecoute client et Services |
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GRH 30.015 |
Compétences et richesses humaines |
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PRO 30.012 |
Qualité et risques en santé, social et médico-social |
